John Souther is a senior technology and strategy executive with more than fifteen years of experience leading digital transformation, innovation, and commercial growth. As Chief Information Officer of Horizon Group Holding, he leads the company’s technology strategy and digital capabilities across its portfolio of residential service brands, with a focus on building scalable systems, high-performing teams, and modern operating models that help the business grow and compete in an increasingly digital market.
John brings a distinctive blend of corporate leadership and strategy consulting experience, with a track record of translating business ambition into technology-enabled execution. His work spans digital growth, enterprise transformation, data and analytics, customer experience, and organizational capability building across complex, multi-site businesses.
Prior to joining Horizon, John served as Executive Director of Digital Growth and Strategy at Carrier Global Corporation, a global leader in HVAC, refrigeration, fire, and security solutions. At Carrier, he helped shape the company’s global digital strategy following its emergence as a standalone public company in 2020 and led the Digital Sales and Service Center of Excellence, a cross-functional initiative that strengthened collaboration and accelerated digital talent development across global business units.
Earlier in his career, John was a Director at Strategy&, PwC’s global strategy consulting business, where he advised organizations on digital strategy, new product revenue growth, and global business services models.
John holds an MBA from Harvard Business School. He has been featured in industry podcasts and publications and was named a finalist in the 2023 Chief Learning Officer Learning in Practice Awards for his work building digital culture and capability at Carrier.